Terms & Conditions

Effective Date: [Insert Date]

Welcome to Appliance World Limited (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our services, including purchases made through our stores, website, or any related platforms in Uganda.

By accessing or using our services, you agree to be bound by these Terms.

1. Use of Our Services

You agree to:

Provide accurate and complete information when making purchases
Use our services only for lawful purposes
Not misuse or attempt to disrupt our operations

We reserve the right to refuse service to anyone at our discretion.

2. Products and Pricing

All products are subject to availability
Prices are listed in Ugandan Shillings (UGX) unless stated otherwise
We reserve the right to change prices at any time without prior notice
We strive for accuracy, but errors in product descriptions or pricing may occur

3. Orders and Payment

Orders are confirmed only after successful payment
We accept approved payment methods (e.g., mobile money, bank transfer, cash, or card where applicable)
We reserve the right to cancel or refuse any order due to:
- Suspected fraud
- Incorrect pricing
- Product unavailability

4. Delivery

Delivery timelines are estimates and may vary
We are not liable for delays caused by:
- Third-party couriers
- Weather or unforeseen circumstances
Risk of loss passes to the customer upon delivery

5. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.
Please refer to that policy for full details.

6. Warranty

Certain products may come with a manufacturer’s warranty
Warranty terms vary by product and brand
Warranty does not cover damage caused by misuse, improper installation, or unauthorized repairs

7. Limitation of Liability

To the fullest extent permitted by law:

Appliance World Limited shall not be liable for indirect, incidental, or consequential damages
Our liability is limited to the value of the product purchased

8. Intellectual Property

All content, including:

Logos
Product images
Website content

is the property of Appliance World Limited and may not be used without permission.

9. Privacy

Your use of our services is also governed by our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of Uganda, including applicable consumer protection regulations.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted.

12. Contact Information

For any questions regarding these Terms, please contact:

Appliance World Limited
Kampala, Uganda
📞 Phone: [Insert Phone Number]
📧 Email: [Insert Email Address]